dollar 188 Terms of Use
When you create an account on dollar 188, you enter into an agreement with us about how we operate, what we expect from you, and what you can expect from us. These terms set out the rules for account creation, deposits, withdrawals, bonus eligibility, and dispute resolution. We've written them in plain language so you understand your rights and responsibilities.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We operate dollar 188 with transparency and fairness at the centre — from KYC verification to withdrawal review to how we handle your data. This page covers the essentials; for detailed privacy information, see our privacy policy
Account opening and eligibility
To open an account on dollar 188, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. During registration, you provide your phone number, email, and a secure password. We then send a verification code to confirm your phone number. Once confirmed, your account is active, but you cannot deposit or play until you complete KYC verification.
KYC verification requires your legal name, date of birth, national ID number, and proof of address. We store this information encrypted and never share it with third parties except as required by law. Verification typically completes within a few hours during business days. We reserve the right to request additional documentation if needed for compliance purposes.
You are responsible for keeping your account credentials confidential. If you suspect unauthorized access, contact our support team immediately. We are not liable for losses resulting from your failure to protect your password or from unauthorized use of your account if you have not notified us of the breach.
Deposits and payment methods
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Each payment method has its own confirmation window — e-wallet transfers typically confirm instantly, while bank transfers may take 1–2 hours. Your balance updates automatically once we receive confirmation from the payment provider.
We set minimum and maximum deposit amounts per transaction. These limits are displayed during checkout and may vary by payment method. We reserve the right to refuse or delay any deposit if we suspect fraud, money laundering, or violation of our terms. If your deposit is refused, we will notify you and return the funds to your payment method.
Withdrawals and review windows
To withdraw funds from dollar 188, you request a withdrawal from your account menu, specify the amount and payment method, and submit. We then conduct a standard compliance review to verify that the withdrawal destination matches your KYC details and that there are no suspicious patterns. This review typically completes within one business day, though during high-volume periods it may extend to two business days.
We do not charge fees for standard withdrawals. However, we reserve the right to request additional documentation if the withdrawal amount or frequency raises compliance flags. Once your withdrawal clears our review, the funds transfer to your chosen payment method according to that provider's schedule. We do not guarantee subject to verification times.
If you withdraw during a holiday period like Idul Fitri, Idul Adha, or Imlek, processing may be slower due to reduced banking hours. We recommend submitting withdrawal requests well in advance of major holidays. Bank processing times may also extend during these periods.
Bonus terms and conditions
We occasionally offer bonuses to new and existing players. Any bonus offer comes with specific terms — eligibility requirements, wagering conditions, game restrictions, and expiration dates. We display these terms clearly when you claim a bonus. You are responsible for reading and understanding them before accepting.
Bonuses are non-transferable and cannot be withdrawn as cash unless explicitly stated. If you breach bonus terms — for example, by placing bets that violate wagering requirements or by using prohibited betting strategies — we reserve the right to forfeit the bonus and any winnings derived from it. We monitor bonus activity for abuse and may suspend accounts that engage in systematic bonus exploitation.
Game rules and fair play
Each game on dollar 188 — whether a slot, live-dealer table, or sports market — has its own rules. We publish these rules in the game's info panel or rules section. You are responsible for understanding the rules before placing bets. If you have questions about a specific game, contact our support team.
We use certified random-number generators (RNGs) for all slot games and ensure that live-dealer games are conducted fairly. Our games are regularly audited by independent third parties. We do not manipulate odds or outcomes in favour of the house beyond the mathematical house edge inherent in each game's design.
Account suspension and termination
We reserve the right to suspend or terminate your account if you violate these terms, engage in fraudulent activity, breach our bonus terms, or use prohibited betting strategies. We will notify you of the reason for suspension and give you an opportunity to respond if appropriate. Termination is permanent, and we will return any remaining balance to your registered payment method after deducting any outstanding obligations.
If we suspect money laundering, fraud, or other illegal activity, we may freeze your account and report the matter to relevant authorities as required by law. We are not liable for any losses or inconvenience resulting from account suspension or termination.
Dispute resolution
If you have a dispute with dollar 188 regarding a bet outcome, bonus terms, withdrawal, or any other matter, contact our support team with details. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may escalate the dispute to our management team.
We aim to resolve all disputes fairly and transparently. However, our decision on disputed matters is final. We do not accept disputes based on player regret or change of mind after a bet has been placed and resolved.
Limitation of liability
To the fullest extent permitted by law, dollar 188 is not liable for any indirect, incidental, special, or consequential damages arising from your use of our platform, including loss of profits, loss of data, or business interruption. Our total liability to you for any claim is limited to the amount you have deposited on dollar 188 in the 12 months preceding the claim.
Jurisdiction and governing law
These terms are governed by the laws of the jurisdiction in which dollar 188 operates. Our services are available only where local law permits. Users are responsible for verifying compliance with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online gaming is prohibited by law.
Changes to these terms
We may update these terms from time to time. We will notify you of material changes via email or in-app notification. Your continued use of dollar 188 after such notification constitutes acceptance of the updated terms. We encourage you to review these terms periodically to stay informed of any changes.
Your rights and responsibilities
When you use dollar 188, you have the right to:
- Access your account and transaction history at any time
- Request a copy of your KYC documents and personal data
- Reset your password and enable two-factor authentication
- Contact our support team for assistance with account or game issues
- Request account closure and withdrawal of remaining funds
You are responsible for:
- Providing accurate and truthful information during account registration and KYC verification
- Keeping your account credentials confidential
- Understanding the rules of each game before placing bets
- Verifying that your use of dollar 188 complies with your jurisdiction's law
- Reporting any unauthorized account access or suspicious activity immediately
Contact and support
If you have questions about these terms, need clarification on any policy, or wish to report a concern, contact our support team via the Help section in the dollar 188 app or website. We respond in English and Indonesian during business hours. For urgent issues, use the live chat feature.
We are committed to operating dollar 188 with transparency, fairness, and respect for our users. These terms reflect that commitment. By using dollar 188, you acknowledge that you have read, understood, and agree to be bound by these terms.